Privacy Policy for Prime Time Developments Group

This privacy notice tells you what to expect us to do with your personal information.

Contact details
Please contact us by email at [email protected] or by post at 40 Broadway Lane, Bournemouth, BH8 0AA.

What information we collect, use, and why

We collect or can use the following information for service updates or marketing purposes:

• Names and contact details (inc. telephone number and email address)
• Addresses
• Marketing preferences

We collect or use the following personal information for dealing with your queries, request for contact or complaints:

• Names and contact details (inc. telephone number and email address)
• Address

Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure – You have the right to ask us to delete your personal information.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing – You have the right to object to the processing of your personal data.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this notice.

Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information.
  All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  Our lawful bases for collecting or using personal information for dealing with your queries, request for contact or complaints are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep information
We will retain the information for the period of time you are a client, contact or customer or until you ask us to delete the data.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number:             0303 123 1113
Website:                             https://www.ico.org.uk/make-a-complaint